At BFFlowers, we are dedicated to providing beautiful, affordable and fresh flowers, which are shipped directly from our fields to your doorstep. Since 1987, BFFlowers has produced exclusive floral designs and handmade floral arrangements to numerous U.S. stores and wholesalers. Because we pride ourselves in having top quality products and outstanding customer service, we want to bring our gorgeous blooms directly to you.
We've provided this list of the most frequently asked questions so you have all the information you need to choose your ideal flowers.
BFFlowers understands the special meaning of flowers and the importance of incorporating them into our daily lives and environment. We take special care in the way we plant and handle our flowers, as they undergo a very strict process of selection that meets the highest quality standards. Selecting the perfect flowers to set the right mood or to express the right words is a process of which we love to be a part of, and that is why we have an outstanding team of flower experts to assist you whenever you need to place an order.
Our website and customer service department is designed with the customer's expectations and needs in mind, reason why we provide multiple flower choices, color combinations and designs that can be ordered in a variety of collections of any size, from home decoration, to grand events. Our professional flower designers are certified by the American Institute of Floral Designers for their experience and training. They travel the world in search of innovative and artistic ideas to ensure that the flower arrangements they design are stylish, colorful and sophisticated.
Furthermore, BFFlowers delivers true farm-made flower arrangements. Our high quality, hand harvested flowers are delivered direct to your door in our unique box packaging, designed specifically to protect your flowers during the shipping process. Because we always stand by our products, we offer a 100% satisfaction guarantee for any order you place with us, regardless of size, cost or flower type.
Does BFFlowers have a satisfaction guarantee?
Yes, BFFlowers guarantees:
Fresh, Perfect Flowers
On Time Delivery
Fresh flowers for at least six days
How does the BFFlowers order process work?
BFFlowers are sent to you directly from the flower fields, which guarantees that you are receiving the freshest blooms available. After being arranged and hand tied in our design center, the flower arrangements or bulk flowers are packed in our custom, reinforced boxes and immediately shipped to you via FedEx.
How can your prices be so low?
BFFlowers's success is based on a simple, but revolutionary idea - ship flowers directly to you. This way, we eliminate many of the middlemen and their additional costs that you may get with flowers from a typical florist, and even some other online florists! BFFlowers shares these savings with you so you get flowers at a great value, saving you money. Also, since we skip the middleman, our flowers get to you faster and fresher than any traditional florist or store.
Questions about Placing an Order through BFFlowers?
How do I place my order?
You can place your flower order directly at the www.website with a valid credit card or a PayPal account. Please call one of our Flower Specialists at 1-866-611-1616 for all the details.
Where does BFFlowers deliver?
BFFlowers ships our flower collections to all fifty states.
What is the delivery cost for my flowers?
With the exception of Alaska, Hawaii, and the Caribbean, delivery costs for your flower order are included in your package price. Additional shipping charges to Alaska and Hawaii range between $10 and $55, depending on the size of the flower arrangement ordered. For the Caribbean Islands, additional shipping charges range between $12 and $65. Check with your personal Flower Specialist at 1-866-611-1616.
Does BFFlowers charge Sales Tax?
Yes, BFFlowers does charge sales tax on flower orders shipped to Ohio. The sales tax that appears on your online flower order is approximate. The actual amount charged to your credit card will be calculated when your flower order is shipped.
How can I pay for my flowers?
BFFlowers requires payment in full at the time your flower order is placed. We accept Visa, MasterCard, Discover and American Express cards. You may also use Pay Pal.
Questions about Receiving Your Flower Order
How are the flowers shipped to arrive in such good condition?
Your flowers arrive to your selected destination in a very sturdy container, hand-wrapped and packed comfortably so they can't move, and bathed in flower food and water.
We recognize that receiving your flowers via FedEx may seem new, but BFFlowers has successfully shipped thousands of flower packages
Our experience allows us to keep a very strict timeline from the moment you place your order to the moment they are delivered at your selected drop-off address, so that your flowers are in pristine condition and extense vase life.
Can the flowers be delivered to an address different from my billing address?
Yes. BFFlowers will deliver your flowers wherever you choose. Please keep in mind that someone will need to be present at that location to receive the flower order.
Do you have a question about or our flowers that is not listed here?
If you have other questions, please e-mail us at sales@bfflowers .com or
call our flower specialist toll-free at 1-866-611-1616.